If for any reason you are not satisfied with the products purchased within 10 days of receipt, you may exercise the right of withdrawal, request a replacement, or return it for cash.
The refund will be made at the end of the month.
Unless the return is a result of the receipt of defective, damaged in transit or a wrong consignment and shipping costs are your responsibility, so please contact us to arrange the return and assess together the solution to you more convenient.
Replace ( or refund ) also articles which present imperfections of manufacture, but not those that are not broken or damaged due to improper use or wear and tear, so before you send back a product make sure that the problem is actually due to a manufacturing defect otherwise, you will not get a refund and you'll waste money in shipping costs.
In this regard we point out that the return of products that are damaged, deteriorated or lacking in accessories and original equipment will not be accepted and the goods will be returned to sender with the burden of transport costs.
Return Policy is subject to the following mandatory conditions:
- Applies to product purchased in its entirety, so you can not exercise it only on a part of it.
- The purchased item must be returned undamaged and complete in all its parts ( including packaging and any documentation and accessory equipment such as manuals, cables, etc.).
- The goods must be returned in perfect condition, and have been kept and used with reasonable diligence : We will not then be accepted products with abrasions, scratches, dents or dirt and that, consequently, can not longer be considered
- All costs of shipping and transportation risks arising from the return of the asset ( and its return) are entirely borne by the customer
Return Policy decays in lack of the essential integrity of the property (the packaging and / or its contents), and in cases where a finding of a lack of the outer and / or the original interior, the absence of integral elements the product (accessories, cables, manuals, parts ...) or anomalies of the same damage due to causes beyond its transport and a state of filth (as a result its use or to a storage-optimal) who has compromise its integrity.
For any further information please write to: info@motautobologna.com
Or call us at : 0039 051.545406
